Privacy Policy
Effective Date: 11/10/2024
At Delphin, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://delphinjewels.com/ or engage with us.
- Information We Collect
We collect personal information you voluntarily provide when interacting with our website or making a purchase. This may include:
Personal Identifiers: such as your name, email address, shipping address, phone number.
Payment Information: payment method details (credit/debit card numbers or other financial information) for transactions.
Technical Information: IP addresses, browser type, operating system, and browsing data through cookies or similar technologies.
- How We Use Your Information
We may use your personal information to:
Process and fulfil your orders, including shipping and payment handling.
Communicate with you regarding your order, promotions, or updates to our services.
Improve our website, products, and customer experience.
Comply with legal obligations or resolve disputes.
- How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share your data with trusted third-party service providers who assist us with payment processing, shipping, or marketing services.
Legal Obligations: If required by law, we may disclose your information in response to a court order, legal process, or government request.
- Cookies, Tracking Technologies, and Analytics
We use cookies, web beacons, and other tracking technologies to improve your browsing experience on our website. These technologies allow us to understand how users interact with our website and help us improve our services. The third-party services we use include:
- Google Analytics: We use Google Analytics to track and analyse website traffic. Google Analytics collects information such as your IP address, device type, browser type, and pages visited. Google uses this information to provide us with reports and insights on website usage. For more details on how Google collects and processes data, please visit Google’s Privacy Policy and Google Analytics Opt-Out.
- Facebook Pixels: We use Facebook Pixels to track conversions and user interactions on our site. This helps us measure the effectiveness of our advertising campaigns on Facebook and provides insights into visitor behaviour. To learn more about Facebook’s data collection and your options to manage your privacy, please visit Facebook’s Data Policy.
Managing Cookies and Tracking Tools
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. You can also manage your privacy settings for Google Analytics and Facebook Pixels through the links provided above.
- Your Data Protection Rights
You have certain rights regarding your personal information, including:
Access: You may request access to the personal information we hold about you.
Correction: You can request corrections to your information if it's inaccurate or incomplete.
Deletion: You may request the deletion of your personal data, subject to legal obligations.
- Data Security
We implement appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is entirely secure.
- Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Please review this policy periodically to stay informed.
9. Third-Party Services: Shopify
Our website is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products to you. Your data may be stored through Shopify’s data storage, databases, and general Shopify applications.
Shopify collects, uses, and processes personal information on our behalf, and they adhere to strict security protocols to protect your data. For more details on how Shopify handles your personal data, please refer to the Shopify Privacy Policy.
Data Security with Shopify
Shopify implements industry-standard security measures to safeguard your personal information. However, no transmission over the internet is entirely secure, and we cannot guarantee complete security.
- Third-Party Services and Plugins
In addition to Shopify, we may use third-party applications, plugins, or services that assist in improving our website functionality, marketing, and user experience. These services may collect, use, or store your personal data in accordance with their own privacy policies.
Examples of third-party services we use include, but are not limited to:
Email marketing platforms (e.g., Mailchimp, Klaviyo)
Customer service or live chat tools
Social media integrations
Advertising or retargeting services (e.g., Facebook, Google Ads)
We recommend reviewing the privacy policies of these third-party providers to understand how they handle your personal information. These providers may be located in or have facilities that are located in a different jurisdiction than yours. If you interact with these third-party services, your data may be subject to the laws of the jurisdiction(s) in which they operate.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Delphin Jewelry
Email: hello@delphinjewel.com