Shipping policy

Shipping

Shipping Locations

Currently, we only ship domestically within India.


Shipping Methods & Costs

We offer free standard shipping on all orders across India, with no minimum purchase required.


Delivery Times

All orders are processed and dispatched within 2 business days. Delivery typically takes 6 to 7 days depending on your location. Please note during peak seasons or promotional periods, processing times may be slightly longer.


Tracking Information

Once your order has been dispatched, you’ll receive a tracking number via email to follow your shipment's progress.


Shipping Partners

We partner with reliable local couriers to ensure timely delivery to your doorstep.


Returns and Shipping Costs

Return shipping is handled on a case-by-case basis. Returns are applicable only for products that arrive damaged.

Please contact us at customercare@delphinjewels.com, with your order details, including the order number.

Our team will promptly process your exchange or refund within 7 working days. Rest assured, we're committed to making things right for you!

Packaging

Your jewellery will be carefully packaged to ensure it arrives in perfect condition.