Shipping policy
Shipping
Shipping Locations
Currently, we only ship domestically within India.
Shipping Methods & Costs
We offer free standard shipping on all orders across India, with no minimum purchase required.
Delivery Times
All orders are processed and dispatched within 2 business days. Delivery typically takes 6 to 7 days depending on your location. Please note during peak seasons or promotional periods, processing times may be slightly longer.
Tracking Information
Once your order has been dispatched, you’ll receive a tracking number via email to follow your shipment's progress.
Shipping Partners
We partner with reliable local couriers to ensure timely delivery to your doorstep.
Returns and Shipping Costs
Return shipping is handled on a case-by-case basis. Returns are applicable only for products that arrive damaged.
Please contact us at customercare@delphinjewels.com, with your order details, including the order number.
Our team will promptly process your exchange or refund within 7 working days. Rest assured, we're committed to making things right for you!
Packaging
Your jewellery will be carefully packaged to ensure it arrives in perfect condition.